Samsung Places - End of service

Samsung Places, powered by Hiya - End of service notification

We are sorry to announce that this service will no longer be available on all Samsung models as of 12/12/2022.


Frequently Asked Questions

When does Samsung Places service end? 

Samsung Places has already been removed from all Android 12 models released since January 1, 2021. As of 12/12/2022, the Samsung Places service will cease to be available on all other models.


Does the service end on all devices? 

Yes, the service will end on all Samsung devices.


What will change on my device after the Android 12 upgrade?

The Samsung Places tab on the phone app no longer exists on any Android 12 models released since January 1, 2021. For older devices, as of 12/12/2022, the Samsung Places tab on the phone app will remain visible. However, any business search capability related to Places will display "Hiya End of Service" information.


What happens to my personal data when the service is discontinued?

Hiya does not save any personal data from the Samsung Places services. Hiya will delete any anonymous data within 60 days after last active use of the service.


Who do I contact if I have additional questions? 

Please visit our Help & Support page for additional information.